Crystal Society Membership Privileges
Your Crystal Society membership entitles you to a world of exclusive benefits. You automatically become a member of Crystal Society when you complete your first full-revenue Crystal voyages. There is no cost or age requirement and your membership
Crystal Society Membership Privileges include:
• Crystal Society Savings on every voyage
• Exclusive As You Wish Credits that can be used for almost everything available on our ships
• Hosted cocktail parties
• Priority first mailing of all brochures
• Free cruise† reward redeemed at Milestone 25
• Penthouse Upgrades for various Milestones
• Special Recognition dinners and celebrations at various Milestones
• Crystal Society Host or Hostess on every voyage
• Dedicated Crystal Society promotional offers
Crystal Society Benefits Program
In addition to all your standard membership privileges, our Crystal Society program includes a Reward program. Regardless of when you took your most recent cruise with us, if you reach a Milestone Level on your next cruise, you will receive the appropriate
Milestone Level reward and recognition.
The Program applies to all sailings unless stated otherwise. This Program supersede any prior Programs. Guests are eligible for participation in the Program after completion of their first full-fare cruise and upon commencement of their second full-fare cruise.
All Crystal Society Membership Benefits Program rewards and cruise levels are per person, non-transferable (in whole or in part) and may not be redeemed as cash. Solo travelers receive the per-person rewards and benefits listed in the Crystal Society Membership Benefits brochure. Guests must physically embark on a voyage to receive credit for a particular cruise.
ALL REWARDS CONVERT TO CURRENT YEAR OF REDEMPTION.
As You Wish Credits
All As You Wish Credits are applicable to the first two guests in a booking, and are redeemable for purchases limited to current ship offering. All credits are non-transferable including family members or friends sailing with guest, and may not be applied as a deduction toward current or future cruise fares, taxes, fees and port charges, pre-paid shore excursions, used in the casino or toward medical treatments/medicines, or airfare add-ons. Credits may not be applied to canceled reservations (whether paid in full or in part), are not redeemable for cash, valid for one sailing (defined as a booking) only, and are only applicable on board. Unused credits are forfeited at the end of a cruise, are not applicable toward casino purchases and credits may not be used as deposit toward new onboard bookings on ocean cruises.
Milestone level upgrades will be applied at the sole discretion of the Crystal Society Department and may be offered as a pro-ration of cruise pricing, including onboard and Crystal Society savings. Upgrades may not be requested after embarkation. Credits earned after embarkation may not be applied to your current combination of multiple voyages. A new booking made on board to extend your cruise vacation may apply, but only at the discretion of the Crystal Society Department. Note: Changes made to bookings will be based on pricing in effect at time of requested Milestone approval, not at the time of the booking. Free cruises and upgrades may not be re-fared or redeemed after final payment is made.
All stateroom upgrades apply to cruises up to 12 days in length (depending on Milestone reward). Upgrades must be pre-arranged at least 21 days before departure and are subject to space availability at the time of the reservation. Free cruise benefit and stateroom and Penthouse upgrades will not be granted on board and are not re-calculated for back-to-back sailings or multi-cruise reservations.
Special Penthouse Amenities Package
If a Crystal Society member redeems his or her Penthouse amenity and is also on a Crystal “Classic" or “Classic-Plus" Hotel Program, he or she may either take the complimentary private car transfer offered with the Special Penthouse Amenity, or the city tour and motor coach transfer offered with the Hotel Programs, but not both. There will be no cash credit given to reimburse for the program that is not being utilized.
All free cruise† rewards are cruise-only, based on stateroom/Penthouse availability at the time of the reservation, and apply to cruises between 7 and 12 days in length. Requests must be made in advance through the guest’s travel advisor.
The first free cruise milestone was moved to Milestone 25 versus the previous Milestone 30. If a Crystal Society Member currently has or is eligible to redeem both their 25th and 30th Milestones, Crystal will honor the Free Cruise for one or the other under the current or new program, but not both. Crystal will not allow Crystal Society Members to redeem their 30th (Free Cruise) now under the current program and then redeem their 25th (Free Cruise) later under the previous program.
Free Internet Access & Wi-Fi Service
All guests will enjoy free, unlimited Wi-Fi. New SpeedNet accelerators and recabled network technologies will make it easier than ever to stay connected with friends, family and business associates as you travel the world.
Please note: It is not possible to connect a laptop through the shipboard phone system directly to any phone number ashore for dial-up services. Skype, iChat, Facetime and other similar services are not available on board.
• One cruise between 5 and 15 days: Guests will receive one (1) Crystal Society cruise credits.
• One cruise of 16 days or more: Guests will receive two (2) Crystal Society cruise credits.
• Cruise levels are posted at the conclusion of each cruise.
• Cruise levels are cumulative, are not deducted after earned, and do not expire unless program is discontinued.
• Cruise levels are non-transferable and are awarded to the individual who sails and not the person who pays.
Upgrade and free-cruise Milestone level rewards do not apply to the December Holiday Cruises. Guests may choose to apply these Milestone rewards to their next applicable cruise. Shipboard credit Milestone rewards may be applied to December Holiday Cruises.
Crystal Society rewards may not apply to certain promotional offers. On all cruises, American Express® Cruise Privileges may be combined with the Crystal Society Membership Benefits Program. Crystal Cruises reserves the right to exclude or limit combinability with the benefits or rewards of other marketing partnerships or promotional offers not specified herein. Milestone level rewards may be combined if approved in advance by the Crystal Society Department.
Crystal Society Savings
Crystal Society member-only savings apply to full published voyages only, and do not apply to select promotional offers including Crystal Getaway Voyages (shorter segments of full published cruises that may be introduced throughout the year). They also may not apply when select promotional fares are in effect. Certain restrictions regarding combinability of Crystal Society and Marketing Partners Savings and benefits may apply. Crystal Society Savings are available as indicated per voyage, and must be applied prior to final payment. Crystal Society Savings can be combined with Onboard Booking and Early Full Payment Savings unless otherwise noted. See www.crystalcruises.com for details and availability.
Crystal Cruises, LLC. may from time to time at its sole discretion change the Program rules, regulations, benefits, conditions of qualification, special offers or cruise-level reward requirements, in whole or in part, and reserves the right to discontinue the Crystal Society Membership Benefits Program at any time, with or without notice. If the program is cancelled, accrued benefits are no longer valid. This Program applies to sailings as indicated under Program Eligibility, until the Program is changed and published (see applicable voyages/dates on benefit chart.)
If you are unsure of your available Crystal Society Milestones, or if you would like to request the application of your Milestone rewards for a future sailing, please contact our Crystal Society Department at 1-866-446-4471 or email us at CrystalSociety2@crystalcruises.com.
All fares, programs, benefits, promotions etc. are subject to change at any time at the discretion of Crystal Cruises, LLC.
†Does not include taxes, fees and port charges, which vary by departure.